WhatsApp won’t work on several Android and iOS smartphones, starting from February 1.
According to the FAQ section of the Facebook-owned messaging app, several smartphones may not be able to run the app as the company will withdraw support for older versions of OS.
Android phones running on Android 2.3.7 operating system and lower as well as iPhones running on iOS 8 and lower will not be compatible with the chat app in another couple of weeks from now — as per the information on WhatsApp FAQ section.
However, the WhatsApp will continue working the app running for select phones with KaiOS 2.5.1+ OS, including JioPhone and JioPhone 2.
Now, these older versions of Android and iOS operating systems “can no longer create new accounts, nor re-verify existing accounts after February 1, 2020.”
If you are still using these lower version OS on your phones for using WhatsApp, and don’t want to lose all your chats and information after 1 February 2020, head to the following steps to save your chats:
Step1: Open the chat you wish to export, and tap on Chats.
Step2: Tap ‘Export Chat’. You’ll then be given the option to download the chat with or without media. Choose your option and export all your chats.
WhatsApp also highlighted that the decision to end WhatsApp support for these Android phones and iPhones will not affect a lot of users.
Also, check out the list of all the operating systems that will not support WhatsApp from next year:
- Android versions 2.3.7 and older
- iOS 8 and older
All Windows OS phones from 31 December 2019
We have also sorted the WhatsApp list of the operating systems that the app supports and recommends users to use the following updated devices:
- Android running OS 4.0.3+
- iPhone running iOS 9+
- Select phones running KaiOS 2.5.1+, including JioPhone and JioPhone 2
Earlier, on 31 December 2019, WhatsApp withdrew support for Windows Phone operating systems stating that the app, “no longer actively develop for these operating systems, and thus, some features might stop functioning at any time.”